Who we are
Our website address is: https://broadcastsdirect.co.uk.
Broadcasts Direct is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information that you provide to us through our services, including our website, enquiries, and interactions with our team. We adhere to data protection regulations including the General Data Protection Regulation (GDPR).
1. Information We Collect
We may collect and process the following information:
Personal Information:
Name, address, email, phone number, and other contact details.
Business information such as company name, job title, and professional contact information.
Information related to product enquiries or purchases.
Financial Information:
Payment details when you make purchases from us.
Communication Data:
Records of your interactions with us, such as emails, phone calls, and customer support queries.
2. How We Use Your Information
We use the personal information you provide to us for the following purposes:
To Fulfil Orders and Provide Services: Process sales, deliver products, and provide after-sales support.
Customer Communication: Send product/service updates, respond to enquiries, and manage our relationship with you.
Marketing: With your consent, send promotional content about new products/services, special offers, and other services that may interest you.
Improving Services: Use customer feedback and usage data to improve our products and services.
Compliance: Meet legal obligations such as tax reporting or regulatory requirements.
3. Legal Basis for Processing Your Data
We process personal information based on the following legal grounds:
Contractual Necessity: To provide you with the products or services you’ve requested.
Legitimate Interest: For business improvement, customer service, and fraud prevention.
Consent: When you opt into receiving marketing materials or where consent is required by law.
Legal Obligation: To comply with our legal duties, such as tax reporting.
4. International Transfers
We do not transfer your personal data outside of the European Economic Area (EEA). If this changes in the future, we will notify you and ensure appropriate safeguards are in place.
5. Data Retention
We will retain your personal data only for as long as is necessary for the purposes outlined in this Privacy Policy. The retention period depends on the type of information and our legal obligations.
6. Your Data Protection Rights
Under GDPR, you have the following rights:
Access: Request a copy of your personal data that we hold.
Correction: Ask us to correct any incorrect or incomplete data.
Erasure: Request deletion of your personal data, where applicable.
Restriction: Request to limit how we process your data in certain circumstances.
Object: Object to the processing of your data for specific reasons, such as marketing.
Withdraw Consent: Where consent is the legal basis, you can withdraw your consent at any time.
To exercise your rights, please contact us using the details provided below.
7. Security
We take the security of your data seriously and implement reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse.
8. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us understand how you interact with our website, allowing us to improve user experience. You can adjust your cookie settings through your browser.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Broadcasts Direct Ltd
Registered address Suite A 82 James Carter Road. Mildenhall. IP28 7DE
Phone: 07865364909
Email: mark@broadcastsdirect.co.uk
For more information about your data rights or to lodge a complaint, you can contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor information submitted, may be checked through an automated spam detection service.